Privacy Policy

Privacy Policy

Effective Date: 01/01/2026

1.  Introduction

This Privacy Policy explains how www.axis-services.co.uk (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website.

We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.  Data Controller

For the purposes of data protection law, Jack Gould is the data controller of your personal data.

Contact details:

Email: jack@axis-services.co.uk
Address: 5 Brook Street, Heage, Belper, Derbyshire, DE56 2AG, United Kingdom

3.  Personal Data We Collect

We may collect and process the following data:

• Identity Data: Name or username
• Contact Data: Email address, phone number
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website
• Communication Data: Messages you send to us via forms or email

4.  How We Use Your Data

We use your personal data to:

• Provide and operate our website
• Respond to enquiries or communications
• Improve our website and services
• Send marketing communications (where you have opted in)
• Comply with legal obligations

5.  Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent: Where you have given clear permission (e.g. marketing emails)
• Contract: Where processing is necessary to fulfil a contract with you
• Legal Obligation: Where required by law
• Legitimate Interests: To operate and improve our website, provided your rights do not override these interests

6.  Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers (e.g. website hosting, analytics providers)
• Professional advisers (if necessary)
• Authorities or regulators where required by law

7.  International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

8.  Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9.  Your Legal Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing
• Request restriction of processing
• Request transfer of your data (data portability)
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us using the details above.

10.  Cookies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyse website traffic
• Improve user experience

You can manage cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

11.  Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

12.  Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO):

Website: https://www.ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

13.  Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.